Refund policy
Flexiebeads Return and Refund Policy
At Flexiebeads, we take pride in providing high-quality hair beads and accessories to our customers. To maintain the highest standards of hygiene and safety, we have established a strict policy regarding returns and refunds.
Returns Policy:
- No Returns: Due to the nature of our products, we do not accept returns on any hair accessories. All sales are final. This policy is in place to ensure the safety and hygiene of our customers, as returned items cannot be resold.
Refunds Policy:
- No Refunds: We do not offer refunds for any products purchased. Once an order has been placed and processed, it is considered final.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will be happy to assist you in resolving the issue by offering a replacement for the damaged or defective item.
Contact Us:
If you have any questions or concerns regarding our return and refund policy, please feel free to contact us at sales@flexiebeads.com. Our customer service team is here to assist you and ensure you have a positive shopping experience with Flexiebeads.